Returns & Exchanges
At Milk & Sugar, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible items. If your new decor isn't the perfect fit, we are happy to assist with a stress-free return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing